If you cannot recover the account using the above instructions, then you can submit a request to Microsoft using the link below: If you have been scammed and/or your account has been hacked or Help with the Microsoft account recovery form. Microsoft Account Team will get back to you after five business days. You will be assigned a Ticket Number after you submit it. Please make sure to fill out all the information. If the above does not work, you may file an ACCOUNT REINSTATEMENT instead.Īccount Reinstatement through the link below: Once you verify your identity, you can reset the password.Enter the code you received and click on Next. A verification code will be sent to your Microsoft recovery phone number or email address.Select the option you need to get the code and click on Next and Get code.Then you will be asked to send a code to your recovery phone number or email address.You will be prompted with the option to verify your identity.Enter the email address linked with the account and click Next.Please go to the account recovery form with the below link.Try option one first, and if that does not work, you have to submit a form to Microsoft and wait for them to get back to you! Please follow the steps below to recover your Microsoft account. I am Robert, with 17+ years of experience, and I will try my best to help you today. Welcome to JustAnswer, an independently paid question-and-answer support site.
Post questions, follow discussions and share your knowledge in the Community.Hello. To get help and troubleshoot other Microsoft products and services, enter your problem here.
If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select on the menu bar and enter your query. Which browsers work with Office for the web and Office Add-insįix account settings being out-of-date in Mail or Calendar Still need help? If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in.
Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. If automatically signs you in, turn off automatic sign in.
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